Hartshorne said: “I’m incredibly proud to have joined Paragon at such a pivotal point in the business’ journey as it repositions itself in the market. I believe that Paragon’s full potential is still to be unlocked as it scales, and I hope to leverage the skills I’ve gained from my time in the B2B service sector to accelerate its growth trajectory.
“My initial perception of Paragon was a business full of great people who are passionate about what they do, with clients that glow about the services it provides them. In fact, Paragon’s emphasis on understanding both its people and clients really stood out to me, as I fully believe in the mantra that if you look after your people, business performance will look after itself.
“As I get to know our clients and staff personally, my aim is to work with them to show the industry that Paragon is a leader and innovator across our full range of services, as well as the business lines it’s traditionally known for. I’m excited to work with the team to prove the wide-reaching expertise we have, evaluate where we want to be in the future, and how we get there.”
Hartshorne will report to his predecessor Jeremy Walters, who has been promoted to CEO of Paragon across the four regions in which Paragon operates: Belgium and the Netherlands; DACH and CEE; Western Europe; and the UK, Ireland and Luxembourg.
Walters said: “Jim has a great supply chain management background, and while at DHL he steered the business through the challenges of the pandemic and delivered transformational projects.
“I look forward to working together with Jim and the other Paragon regional CEOs as we seek to get closer to our clients and provide them with exceptional business services.”